
SHIPPING POLICY
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Shipments via Printful: Shipments of TOSHI LUKE products are managed through Printful's print-on-demand service. This means that products are printed and shipped directly from Printful to the end customer after the order is placed.
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Processing Times: Order processing times vary depending on the product and destination. Standard processing times are indicated on the website and may be subject to change. Please note that on-demand production may involve longer processing times than shipping products already in stock.
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Delivery Times: * Estimated delivery times are indicated at the time of order and may vary depending on the destination and the shipping service chosen. * TOSHI LUKE is committed to providing accurate delivery estimates, but is not responsible for any delays caused by Printful or the courier.
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Shipping Costs: Shipping costs are calculated based on the weight, package dimensions, destination, and shipping service chosen. The user can view the updated shipping costs at checkout.
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Shipment Tracking: Once the order is shipped, the user will receive an email with the tracking code to monitor the delivery status.
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Shipping Address: It is the user's responsibility to provide a correct and complete shipping address. TOSHI LUKE is not responsible for any delivery problems arising from incorrect or incomplete addresses provided by the user.
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Delivery Delays: TOSHI LUKE is not responsible for any delivery delays due to force majeure, strikes, exceptional events, or problems with the courier or Printful. In such cases, TOSHI LUKE is committed to providing assistance to the customer to resolve any issues.
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Customs Duties and Taxes: For shipments outside the European Union, customs duties and import taxes may apply. These costs are borne by the user and are not included in the product price or shipping costs.